{
  "schema_version": "1.0",
  "organization": {
    "name": "Shining Night Biz",
    "url": "https://shiningnight.biz",
    "founder": "Edgar Malewi Cariadhy",
    "headquarters": "Bandung, Jawa Barat, Indonesia",
    "contact": {
      "whatsapp": "https://wa.me/6285624420577",
      "phone": "+62-856-2442-0577",
      "email": "hi@shiningnight.biz"
    }
  },
  "positioning": "Hands-on UMKM operational engineering and cash/order control. We install digital photo-receipts, WhatsApp order & shift-closing verification bots, existing POS companion workflows, and online marketplace (Shopee, Tokopedia, TikTok Shop) settlement reconciliation.",
  "operational_tracks": [
    {
      "id": "service-without-pos",
      "title": "Jasa Operasional Tanpa POS (Laundry & Jasa Cuci)",
      "problem": "Lost paper receipts, garment mix-ups, unverified cash drawer totals.",
      "solution": "Digital photo-nota indexed per order + automated WhatsApp status bot + daily shift cash reconciliation.",
      "verified_metrics": {
        "lost_item_disputes": "0 cases",
        "shift_cash_reconciliation": "100% matched",
        "status_reply_latency": "< 10 seconds"
      }
    },
    {
      "id": "offline-pos-companion",
      "title": "Toko Offline dengan Mesin Kasir POS Eksisting (POS Companion)",
      "problem": "Cash drawer doesn't match POS closing slip due to unapproved petty cash withdrawals, unverified static QRIS screenshots, and 30-day stock opname blindspots.",
      "solution": "WhatsApp shift-closing bridge requiring photo verification of POS closing slip + physical drawer cash + petty cash receipts, plus daily 5-SKU fast-moving cycle count via WhatsApp without replacing existing POS software (Moka, Majoo, Olsera, Desktop POS)."
    },
    {
      "id": "hybrid-marketplace-bridge",
      "title": "Toko Hybrid POS Offline + Marketplace Online (Shopee, Tokopedia, TikTok Shop)",
      "problem": "Marketplace settlement payout discrepancies (hidden platform fees, affiliate cuts, stuck refunds), lost unboxing/return disputes, and offline-online stock collisions.",
      "solution": "AWB barcode scan + packing photo logger indexed by tracking number in Cloud Drive for 5-second dispute evidence, automated CSV settlement payout reconciler, and low-stock buffer alerts."
    }
  ],
  "collaboration_steps": [
    {
      "step": "01",
      "name": "Konsultasi & Audit Alur Toko Gratis",
      "subtitle": "Free Consultation",
      "duration": "15-30 minutes WhatsApp session"
    },
    {
      "step": "02",
      "name": "Pemasangan Sistem Langsung di Meja Toko",
      "subtitle": "Implementation",
      "duration": "Direct on-site or remote setup"
    },
    {
      "step": "03",
      "name": "Training & Pendampingan Staf bersama Tim YukSuruhAI",
      "subtitle": "Training with YukSuruhAI Team",
      "duration": "Hands-on training + 14-day operational support"
    }
  ]
}